To access your student's portrait gallery, please enter your online code which is your STUDENT ID, followed by the code "Sp23." For example, if the student ID is 1234567, then the online passcode would be 1234567Sp23. Please enter this passcode and your email to log in to the gallery. This email is where order receipts and/or digital downloads are sent.
NOTE: Students should know their student identification number issued by the school. Some kids know this as their "S-number" which they use to log into school apps with. Please ask your student, or contact us for photo gallery access.
Orders will ship directly from our lab to your home and NOT to the school.
Please use the code SpringFree23 to waive shipping fees on orders totaling more than $36.
Don't forget to combine your shopping carts for multiple children to save on shipping. If you have any trouble with this, read the instructions below, or contact us to combine your children's galleries (spring only).
Want to order an item that is not in our catalog? Ornaments, coffee mugs, etc? No problem! Please email or text us and we can make that happen.
If you do not know your student's HISD-issued student identification number, it can be found on your most recent report card. Most older students know their ID as their "S-number" which they use to log into the school computers.
You can contact the school to ask, or send us a password request and we'll be happy to help you out.
Have more than one child and want to combine your shopping cart to save on shipping fees?
No problem! Please find the button below called "Step-by-Step Ordering" and see items 6 and 7 to find out how.
Contact us if you need help BEFORE you order.
Where's My Download?
Orders for digital downloads are sent to you via email immediately after completing your order. After ordering a digital download, please check your junk/spam folder for the email with the download link.
Before purchasing, please make sure your email address is entered correctly when logging into your student's gallery; this email is where downloads and receipts are sent.
Link Expiration
Also, remember to actually download your photo! The download email does expire, so don't delay, download today! Please contact us if you have any trouble.
Where Should I Print My File?
For information on where to print out your photos, read here: https://www.lotfivestudios.com/printing-digital-files1
Image Size and Print Resolution
We save our files as jpgs as they are the consumer print industry standard, and are easier to download than larger file types. Anything larger is hardly used for personal photos (more for commercial business uses).
In our industry, images with large file types are often degraded anyhow, because consumer printer technology has limitations with larger file sizes. Social media uploads require much less, so KB works perfectly for this use.
As long as your DPI (dots per inch) is at 300 and your pixel (px) size is at least 3000, you should have no issues with any professional photo lab, printing as large as an 8x10 print, even if your image is under 3.0MB (file compression size).
That said, if you have additional questions on this, let us know and we will help you figure it out.
So here's the drill...please take note of the following:
Missed ordering last Fall's school pictures? Never fear--we've got you covered!
Click the button below to go to our Fall Portraits page and get instructions for gallery access to your child's fall images.
OMG, yes! No more squashed order forms or losing your payment in the black hole of your child's backpack! No more wondering how their photos came out.